Last Updated: October 27, 2024
1. Agreement to Terms
By accessing or using our website and services, you agree to be bound by these Terms and Conditions (“Terms”). If you disagree with any part of these Terms, you do not have permission to access our services.
2. Definitions
- “Service” refers to our website and email-to-Slack integration platform
- “User,” “you,” and “your” refer to individuals and entities using our Service
- “We,” “us,” and “our” refer to MailWarden
- “Content” refers to all information exchanged through our Service
3. Service Description
Our Service allows users to:
- Authenticate using social login providers
- Receive and respond to emails through Slack channels
- Access analytics about public pages
- Manage their account and preferences
4. Account Terms
4.1 Account Registration
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the security of your account credentials
- You must immediately notify us of any unauthorized access to your account
4.2 Account Requirements
- You must be at least 18 years old to use our Service
- You must have the authority to accept these Terms on behalf of your organization
- One account is required per organization
5. Acceptable Use
5.1 You agree not to:
- Violate any laws or regulations
- Infringe upon intellectual property rights
- Upload malicious code or content
- Attempt to gain unauthorized access to our systems
- Use our Service for spam or harassment
- Interfere with other users’ access to the Service
5.2 Email and Slack Usage
- You must have proper authorization to integrate email accounts
- You are responsible for maintaining appropriate access controls
- You must comply with both Slack’s and email providers’ terms of service
6. Payment Terms
6.1 Billing
- All payments are processed securely through Stripe
- Fees are non-refundable unless required by law
- We reserve the right to change pricing with notice
6.2 Cancellation
- You may cancel your subscription at any time
- No refunds for partial billing periods
- Access continues until the end of the current billing period
7. Data and Privacy
7.1 Data Collection
- We collect and process data as described in our Privacy Policy
- You retain ownership of your content
7.2 Data Security
- You are responsible for maintaining the confidentiality of your account
- We implement reasonable security measures to protect your data
- We are not responsible for data breaches beyond our control
8. Intellectual Property
8.1 Our Rights
- We retain all rights to our Service, including software, design, and content
- Our trademarks and brand features are protected
8.2 Your Rights
- You retain rights to your content
- You grant us license to process your content for service delivery
9. Third-Party Services
- We integrate with third-party services (Slack, email providers, Stripe, etc.)
- Third-party services have their own terms and conditions
- We are not responsible for third-party service performance
10. Limitation of Liability
10.1 Service Availability
- We provide our Service “as is” without warranties
- We do not guarantee uninterrupted or error-free service
- We may modify or discontinue features with notice
10.2 Damages
- We are not liable for indirect, incidental, or consequential damages
- Our liability is limited to the amount paid for the Service
- Some jurisdictions may not allow liability limitations
11. Termination
11.1 By You
- You may terminate your account at any time
- You remain responsible for all fees incurred
11.2 By Us
- We may terminate accounts for Terms violations
- We may suspend service for investigation
- We may terminate service with notice for any reason
12. Changes to Terms
- We may modify these Terms at any time
- Continued use constitutes acceptance of modified Terms
- Material changes will be notified in advance
14. Contact Information
For questions about these Terms, contact us at questions@mailwarden.app.