This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. We are committed to protecting your privacy and handling your data transparently.
Last Updated: October 27, 2024
Information We Collect
Authentication Data
- When you sign in using social authentication providers, we receive basic profile information such as your name and email address
- We store only the minimum information needed to maintain your account and provide our services
Email Integration
- We process metadata about your emails (such as sender, recipient, timestamp, and subject) to facilitate Slack integration
- Email metadata is used solely to route communications to appropriate Slack channels
- When we do store email content, it is encrypted and only accessible to you - old data is automatically deleted after 30 days
Usage Data
- We use Plausible Analytics, a privacy-focused analytics tool, exclusively on our homepage and documentation sites
- Plausible Analytics collects anonymous usage data without using cookies or tracking personal information
- Analytics data is used to understand how users interact with our public pages to improve our service
Payment Processing
- All payment processing is handled securely by Stripe
- We do not store any payment information or credit card details on our servers
- For subscription management, we only store references to Stripe’s payment records
How We Use Your Information
We use your information to:
- Authenticate your identity and maintain your account
- Route your emails to appropriate Slack channels
- Provide customer support
- Improve our services through anonymous analytics
- Send important service updates and notifications
Data Sharing and Third-Party Services
We partner with the following services:
- Social authentication providers for user login
- Slack for communication integration
- Stripe for payment processing
- Plausible Analytics for anonymous usage statistics
We do not sell your personal information to third parties.
We are not affiliated with or endorsed by any of these third-party services, including Slack
Data Retention
We retain your data only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your data (only on request, for now)
- Opt out of non-essential communications
Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Limited employee access to user data
- Secure authentication mechanisms
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through our service or via email.
Contact Us
If you have questions about this Privacy Policy or your data, please contact us at questions@mailwarden.app